The Future's Biggest Growth Opportunities AreHiding in Plain Sight.

Heather grew up on the South Side of Chicago as a CODA — a Child of Deaf Adults — raised by young, Black, Deaf parents at the intersection of race, disability, and limited economic access. Before she understood the word "design," she understood what it costs when products, institutions, and rooms are built without you in mind.

She took that into engineering — and spent 20 years inside the companies shaping how the world communicates. She built accessibility into the first Android devices at Motorola. She ran Microsoft's AI for Accessibility program as COO, funding the technologies now redefining what independence looks like. Then Netflix hired her as its inaugural Head of Global Product Accessibility, where she led product access for a service watched in nearly every country on earth.

Everywhere she went, she saw the same pattern: brilliant teams treating the largest untapped market in the world as a legal requirement. In 2022, the President appointed her to the U.S. Access Board — and the view from national policy confirmed it. The problem was never capability. It was where the work was filed.

So she built The Accessibility Catalyst Group to move it — out of compliance, into strategy. Today she works with executive teams on innovation, AI, and growth, showing them the opportunity that has been sitting inside their own organizations the whole time.

Heather doesn't raise awareness. She raises standards.